Finding balance between productivity and efficiency is essential for small and medium sized business owners.
Managing employees, projects, resources and income is a serious task, but not a mission impossible. Here we will explore ways to do it right.
1. Track your Actual Performance
This is more than just monitoring your bank balance. It’s about spotting trends that might be relevant for the business.
Are existing customers being lost and new ones being acquired?
Are there many no-shows that might be unnoticed? What about adherence to deadlines?
There are many details to consider when monitoring trends within the business.
Call tracking software and metrics monitoring can be customized to give feedback on both strengths and weaknesses.
2. Manage Meetings Effectively
Be certain to set an agenda and stay on topic. Keep meetings focused and small, so no one wastes time in a meeting they aren’t essential for, and eliminate regularly scheduled meetings that are no longer necessary. Remember that meetings are for exchanging ideas.
If there is a need to simply provide information, send an e-mail.
3. Consolidate Work
Grouping similar tasks can speed up the productivity, reduce multi-tasking and free up a lot of time. Check voice mail and e-mails first thing in the morning and do it again, after lunch.
Once it’s done, it’s recommended to turn off the ringer and close all e-mail services, in order
to limit interruptions.
4. Make Sure Employees Have What They Need
The employees should never have to wonder about what is expected from them, or have to go looking for materials in order to do their jobs.
Information that they need to have an easy access to can include scheduling, account details, customer history and helpdesk information. It keeps them from wasting time, trying to figure out answers to simple questions and tasks.
5. Take Advantage of Cloud-based Technologies
Cloud-based apps and software can be extremely useful in increasing productivity.
Team members can work from anywhere, whether they are in the office, at home, or on a business trip. Some good examples of cloud-based computing for businesses are call tracking software, CRM programs and document management tools, such as Google Docs. There is no more need to wait for someone to come back to work, in order to get the most recently edited version of a file.
6. Hire Good Employees and Let them do Their Job
If employees with specific skills are hired, give them a project and then leave it to them.
Chances are they will do things differently than you would, but they are also likely to do it better.
Micromanagement of employees tells them that they make an impression that they cannot do the job they were hired for.
Don’t fall into this trap, or they’ll look for a job where they feel more appreciated.
7. Keep Employees Happy
The number one threat to productivity is employee morale. Workers that feel appreciated are more efficient. Listen to their ideas and give recognition when it’s deserved.
Keep the workspace positive and don’t be stingy with leave time; work life balance is essential.
Keeping employees satisfied is the best way of ensuring that they are as interested in your business as you are.