Virtual Call Center Features
- Real time dashboard
- Call volume by hour/day/week/month
- Answering time and average duration reports
- Call recording
- Call marking and saving
- Custom greeting
- Block numbers (unwanted or spam)
- Cloud solution – all information is stored on cloud
- Access level
- Internal access to full call logs
- Download and export reports and calls
- Whisper (call announce)
How Does It Work?
Virtual Call Center Features
- Real time dashboard
- Call volume by hour/day/week/month
- Answering time and average duration reports
- Call recording
- Call marking and saving
- Custom greeting
- Block numbers (unwanted or spam)
- Cloud solution – all information is stored on cloud
- Access level
- Internal access to full call logs
- Download and export reports and calls
- Whisper (call announce)
